Designed as a stand-alone module, this course provides a comprehensive, in-depth exploration of the listening skills essential for providing effective mental health first aid in Scotland. The Listening Skills course, developed to build upon the successful Scotland’s Mental Health First Aid (SMHFA) program, aims to equip participants with the confidence, knowledge, and techniques required to offer empathetic and constructive support to those experiencing mental health challenges.

Many people feel unheard and misunderstood, often exacerbating mental health struggles. The ability to listen attentively and respond empathetically can make a significant difference in the lives of those around you. By focusing on the core listening skills, this course empowers you to become an active listener and valuable support network to friends, family, and colleagues in need.

The Listening Skills course is designed for individuals from all walks of life, including educators, healthcare professionals, social workers, human resource personnel, or anyone looking to enhance their listening abilities and better support those experiencing mental health challenges. No prior experience in mental health first aid is necessary to participate in and benefit from this course.

By the end of this transformative course, you will have gained valuable insights into the powerful role of active listening in mental health first aid, empowering you to make a positive difference in the lives of those around you. Embrace the opportunity to become a skilled, compassionate listener and join us on this important journey to strengthen the support network for mental health in Scotland.

In the mental health context, listening skills refer to the ability to actively and empathetically pay attention to someone’s thoughts, feelings, and concerns, without judgment or interruption. Effective listening skills are essential for mental health professionals, such as therapists, counsellors, and psychologists, as well as for anyone supporting someone who is facing mental health challenges. Cultivating strong listening skills can foster trust, empathy, and understanding in therapeutic relationships and personal connections.

Key components of listening skills in the mental health context include: Active listening, Empathy, Nonverbal cues, Open-ended questions, Paraphrasing and reflecting, Validation, Avoiding judgment and Patience. Developing and practicing effective listening skills can enhance communication, foster deeper connections, and provide valuable support to individuals experiencing mental health challenges.

Discover the potential to transform lives through the power of empathetic listening with the Listening Skills module. This comprehensive, three hour course is designed to provide you with the knowledge and skills necessary to offer understanding and compassionate support to those facing mental health challenges. In a world where genuine connection is often lacking, the art of active listening can make a significant impact on the mental health and well-being of individuals in need: The Listening Skills module delves into the key components of active listening in the context of mental health first aid.

Learn to create a safe, non-judgmental environment that encourages open communication, and acquire techniques to navigate communication barriers and handle sensitive conversations with grace. This course is ideal for professionals in education, healthcare, social work, and human resources, as well as anyone seeking to improve their listening abilities and provide effective support to friends, family, or colleagues experiencing mental health challenges. Take the first step towards becoming a skilled and compassionate listener and play an essential role in building a stronger mental health support network in Scotland.