Modules
Listening Skills
A three-hour module developing practical listening skills for more confident, respectful and supportive mental health conversations.
3 hours 8–16 people
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Listening can sound simple, but it becomes much harder when a conversation is emotional, uncomfortable or unexpected. People can become focused on finding the right answer, offering advice or trying to make the situation better when what is most useful may simply be giving someone space to talk.
Developing stronger listening skills can help people feel more comfortable with silence, ask useful questions and pay attention to what someone is actually saying. The training below can support people who want to become more confident in conversations where empathy, patience and careful listening matter.
Training that may help
Training that may help
Mental Health First Aid
Scotland’s Mental Health First Aid (SMHFA)
A 12-hour programme developing the knowledge and practical skills to offer initial support to someone experiencing mental health distress and help them towards further support.
12 hours 8–16 people
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Tailored Training
Scotland’s Mental Health First Aid for Community Groups
Practical mental health first aid for people who may be the first to notice when someone in their community is struggling.
12 hours 8–16 people
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Tailored Training
Scotland’s Mental Health First Aid for Farming
SMHFA shaped around farming life, including isolation, long hours and the pressures that can make asking for help harder.
12 hours 8–16 people
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Tailored Training
Scotland’s Mental Health First Aid for Firefighters
SMHFA for fire and rescue teams, reflecting high-pressure work, difficult incidents and the culture of coping that can surround emergency services.
12 hours 8–16 people
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Tailored Training
Scotland’s Mental Health First Aid for Gamekeepers
Mental health first aid grounded in gamekeeping and estate life, where isolation, responsibility and self-reliance can shape how support happens.
12 hours 8–16 people
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Tailored Training
Scotland’s Mental Health First Aid for Vets
SMHFA adapted for veterinary teams, reflecting the emotional demands, difficult conversations and professional pressures of veterinary work.
12 hours 8–16 people
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Not sure where to start?
Talk to us about training
Talk to us about training
Tell us what you would like the training to help with and we can talk through the options.
