Training to help people listen with greater confidence, stay present in difficult conversations and respond without feeling they need to fix everything.
Listening can sound simple, but it becomes much harder when a conversation is emotional, uncomfortable or unexpected. People can become focused on finding the right answer, offering advice or trying to make the situation better when what is most useful may simply be giving someone space to talk.
Developing stronger listening skills can help people feel more comfortable with silence, ask useful questions and pay attention to what someone is actually saying. The training below can support people who want to become more confident in conversations where empathy, patience and careful listening matter.
Practical mental health first aid for people who may be the first to notice when someone in their community is struggling.
Build practical listening skills for difficult conversations, with simple ways to listen well, respond supportively and avoid rushing to fix everything.
An accredited 12-hour programme developing the knowledge and practical skills to offer initial support to someone experiencing mental health distress and help them towards further support.
Tell us what you would like the training to help with and we can talk through the options.
