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Training need

Support someone in crisis

Training to help people feel better prepared when someone may be in significant distress, including how to respond calmly, listen and consider immediate safety and further support.

Being concerned that someone may be in crisis can feel frightening. People may worry about saying the wrong thing, making the situation worse or not knowing what they are expected to do.

Training cannot remove every uncertainty, but it can give people a clearer framework for responding. This may include staying calm, listening, asking direct questions when appropriate, considering immediate safety and understanding when professional or emergency support may be needed. The courses below approach crisis support from different perspectives.

Training that may help

Training that may help

Modules

Self-harm

Understand self-harm with less fear and judgement, recognise when someone may be struggling and feel more confident starting a supportive conversation.

3 hours 8–20 people
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Modules

Psychosis

Understand psychosis more clearly, challenge common fears and misconceptions and feel more confident responding calmly when someone may need support.

3 hours 8–20 people
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Modules

Suicide

Build a clearer understanding of suicide, warning signs, stigma, supportive conversations, immediate safety and routes to appropriate help.

3 hours 8–20 people
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Mental Health First Aid

Scotland’s Mental Health First Aid (SMHFA)

An accredited 12-hour programme developing the knowledge and practical skills to offer initial support to someone experiencing mental health distress and help them towards further support.

12 hours 8–16 people
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Not sure where to start?

Talk to us about training

Tell us what you would like the training to help with and we can talk through the options.

Talk to us about training